Customer Relationship Management (CRM)
Create a loyal customer base
SAP Business One provides the tools to help you efficiently manage the entire sales process and customer lifecycle – from initial contact to final, to after-sales service and support. Acquiring new customers is important for business success, but maximising customer relationships is just as crucial.
Its integrated functionality provides a complete view of prospects and customers so you can better understand and meet their needs. As a result, you can turn prospects into customers, increase sales and profitability and improve customer satisfaction.
We are keen to explain the benefits that SAP Business One can bring to your business, please speak to one of our team by calling us on 01905 758900, emailing us via firstname.lastname@example.org, or, arrange a suitable time for us to call you, by filling out this form.
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SALES AND CUSTOMER MANAGEMENT AT A GLANCE
Sales and Opportunity Management – track opportunities and activities from the first contact to deal closing
Market Campaign Management – create, manage and analyse marketing activities
Customer Management – store all critical customer data in one place, synchronise and manage customer contacts stored in Microsoft Outlook
Service Management – manage warranty and service contracts efficiently, enter and respond to service calls quickly.
Reporting and Analysis – create detailed reports on all aspects of the sales process, including sales forecasting and pipeline tracking, using time saving templates.
Mobilise your sales team – manage your sales information on the move with the SAP Business One Sales Mobile App.