IT for growing business™
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ProActiv IT Support

ProActiv IT Support: Innovation in IT Management

ProActiv IT SupportOur team will constantly monitor your systems, detecting and correcting threats and potential failures, BEFORE they impact upon your business.

One of the major challenges in maintaining a computer network is trying to predict what will fail and when. With our ProActiv IT support, we can prevent many network failures from ever happening. By combining regular preventative maintenance and comprehensive real-time monitoring of your critical network and desktop devices, we ensure the reliability and stability of your IT assets. A regularly maintained network means fewer failures, yielding higher productivity and savings on support costs. At the same time, exposure to security risks is dramatically lessened, and the frustration from unstable IT resources almost vanishes.

ProActiv IT Support: Advantages

Lets you focus on your business: We are your networking watchdog, enabling you to focus on your core business activities instead of managing a network or its problems.

Proactive IT support solutionReduced network downtime through proactive maintenance: Through regular, preventative maintenance activities designed to keep your network operating efficiently, we reduce the number of emergency incidents you encounter.

A single monthly price for superior network care: No more guessing what IT support will cost. Receive guaranteed predictability of your IT support costs and avoid high emergency fees. One monthly fee covers all support.

ProActiv IT Support: Programme Features

24/7 performance monitoring ensures all critical network devices are healthy and functioning reliably and optimally.

Monitoring of your backup solution ensures the backup of your critical data occurs as scheduled and without error, protecting your organisation from data damage or loss.

Firewall availability monitoring ensures that your firewall remains connected and functioning, providing the protection you require.

PC health and performance monitoring option verifies that your organisation’s computers are running in a stable and secure fashion. We monitor your system’s health, error conditions, and overall performance of PCs.

Antivirus monitoring and updates on servers and workstations ensures your antivirus programs are functioning properly and that the latest industry security updates are being received and installed.

Unlimited helpdesk services assist your employees with any technology problems or questions that they have and remotely resolves PC performance issues they may be experiencing.

What’s next?

Talk to one of our team today about your current IT situation. Call us on 01905 758900, email us via, or click here to arrange a convenient time for us to call you.


Our other support packages


ReActiv IT Support Logo
Our ReActive support service provides helpdesk and remote access support backed up with a guaranteed service level agreement.


Managed IT Support Logo
Our Managed support service offers total IT support and management at a fixed monthly cost.


Partner IT Support Logo
Our Partner support service allows us to work seamlessly with your current IT personnel to offer second level helpdesk and first line absence cover.


pay-as-you-go IT Support Logo
Our Pay-as-you-go support service allows you to pay for support as and when you need it. There are no monthly fees or call out charges and it is billable by the hour onsite, or in 15-minute blocks for remote support.

What areas do we cover?

Why Choose Us?

  • We put our customers first
  • We speak plain English
  • Affordable IT support services
  • SAP Business One ERP Specialists
  • Microsoft Cloud Services Specialists


1 Shire Business Park,
Wainwright Road,

Tel: 01905 758900
Fax: 01905 758901
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