ProActiv IT Support: Innovation in IT Management
Our ProActiv support service combines regular preventative maintenance with comprehensive real-time monitoring of critical network and desktop devices.
One of the major challenges organisations face when maintaining a computer network is trying to predict what will fail and when. With Integratech’s ProActiv IT support solution we can prevent many network failures from ever having the chance to impact your business.
By combining regular preventative maintenance and comprehensive real-time monitoring of your critical network and desktop devices, we ensure the reliability and stability of your IT assets.
Having a regularly maintained network reduces the likelihood of failures, yielding higher productivity and savings on support costs. Additionally, exposure to security risks is significantly lessened, and frustration from unstable IT resources almost vanishes.
Want to talk through your requirements with one of our friendly team? Please call us on 01905 758900, email us via email@example.com, or, arrange a suitable time for us to call you, by filling out this form.
Looking for more in-depth information? Download this sheet.
Why our ProActiv IT Support service?
Allows you to focus on your business – we become your network watchdog enabling you to focus on your core business activities.
Reduces network downtime – we reduce the number of emergency incidents you encounter through our programme of regular, preventative maintenance activities.
Predictability of your IT spend – avoid high emergency fees – one monthly fee covers all support!
Optimised Performance Monitoring – ensuring your critical network devices are healthy and functioning reliably.
Unlimited Helpdesk Support – during office hours to assist your employees with any technology problems or questions they may have.
Backup Solution Monitoring – we ensure that the backup of your critical data occurs as scheduled and without error protecting your organisation from potential data damage or loss.
Firewall Availability Monitoring – we ensure your Firewall remains connected and functioning, providing the protection you require.
PC Health and Performance Monitoring – we monitor your system’s health, error conditions and overall performance of your PCs to ensure they are running in a stable and secure fashion.
Antivirus Monitoring – we ensure your antivirus programs are functioning properly and that the latest industry security updates are being received and installed.