Proactiv IT Support
Innovation in IT management
Our ProActiv support service provides comprehensive real-time monitoring of critical network and desktop devices.
One of the major challenges organisations face when maintaining a computer network is trying to predict what will fail and when. With Integratech’s ProActiv IT support solution we can prevent many network failures from ever having the chance to impact on your business.
By combining regular preventative maintenance and comprehensive real-time monitoring of your critical network and desktop devices, we ensure the reliability and stability of your IT assets.
Having a regularly maintained network reduces the likelihood of failures, yielding higher productivity and savings on support costs. Additionally, exposure to security risks is significantly lessened, and frustration from unstable IT resources almost vanishes.
If you would like to discuss the IT support needs of your business, please call us on 01905 758900, email us via email@example.com, or, arrange a suitable time for us to call you, by filling out this form.
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Why our Proactiv IT Support Service?
Allows You to Focus on Your Business – we become your network watchdog enabling you to focus on your core business activities
Reduces Network Downtime – we reduce the number of emergency incidents you encounter through our programme of regular, preventative maintenance activities
Predictability of Your IT Spend – avoid high emergency fees – one monthly fee covers all support
Optimised Performance Monitoring – ensuring your critical network devices are healthy and functioning reliably
Unlimited Helpdesk Support – during office hours to assist your employees with any technology problems or questions they may have
Backup Solutions Monitoring – we ensure that the backup of your critical data occurs as scheduled and without error protecting your organisation from potential data damage or loss
Firewall Availability Monitoring– we monitor your system’s health, error conditions and overall performance of your PCs to ensure they are running in a stable and secure fashion
PC Health and Performance Monitoring – during office hours to assist your employees with any technology problems or questions they may have, and to remotely resolve PC performance issues.
Anti-virus Monitoring– we ensure your antivirus programs are functioning properly and the latest industry security updates are being received and installed