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Partner IT Support

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Partner IT Support: Seamless Support for your own IT team

Our Partner IT support solution works seamlessly with your own in house team to offer second level helpdesk and first-line absence cover, via telephone and remote access.

Utilising this service frees up your own personnel so that they can focus on local development and strategy – safe in the knowledge that your critical business systems are being supported effectively.

We work alongside busy IT departments to remove the day-to-day, labour intensive time consuming tasks such as backup, antivirus and server performance monitoring – alerting your team to any potential systems failures or risks.

This fully tailored facility provides bespoke services to complement your own business – with packages available to suit everything from occasional to high-end support requirements.

Want to talk through your requirements with one of our friendly team? Please call us on 01905 758900, email us via hello@integratech.co.uk, or, arrange a suitable time for us to call you, by filling out this form.

Looking for more in-depth information? Download this sheet.

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Why our Partner IT Support service?

Increases productivity of your internal IT team – with our expert support at hand, your internal team can focus on core tasks without having to constantly deal with uncontrollable network issues.

Reduces business impact from IT failures – by partnering with us and outsourcing a percentage of your IT requirements, you will effectively have two teams actively working together to ensure your network is running at optimum performance.

Reduced overall IT costs – for one low cost monthly fee you can be safe in the knowledge that you won’t have to pay for costly emergency support

Server Performance Monitoring – ensuring your network will always be running at optimum performance and any issues will be rectified as a matter of urgency.

Essential Backup Monitoring – we monitor that your onsite backups are running as scheduled and are free from errors, protecting your business from data loss or corruption.

Telephone and Remote Support – we provide second line, overflow and holiday/sickness cover to your existing IT team, as and when required.

*Optional tailored support and training is available to larger businesses looking for a more extensive support solution.

What’s next?

Talk to one of our team today about your current IT situation. Call us on 01905 758900, email us via hello@integratech.co.uk, or, arrange a suitable time for us to call you, by filling out this form.

What areas do we cover?

We offer IT support, IT services and our software solutions in and around West Midlands, Worcestershire, Birmingham, Hereford & Herefordshire, Warwickshire, Coventry, Telford, Shrewsbury & Shropshire, Staffordshire, Cheltenham & Gloucestershire, Oxfordshire, Swindon & Wiltshire, East Midlands, Bristol, Somerset, Cardiff and South Wales.

Why Choose Us?

  • We put our customers first
  • We speak plain English
  • Affordable IT support services
  • SAP Business One ERP Specialists
  • Cloud Disaster Recovery Specialists

Address:

1 Shire Business Park,
Wainwright Road,
Worcester,
WR4 9FA

Tel: 01905 758900
Fax: 01905 758901

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