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Partner IT Support: Seamless Support for your own IT team

Our Partner IT support solution works seamlessly with your own in house team to offer second level helpdesk and first-line absence cover, via telephone and remote access.

Utilising this service frees up your own personnel so that they can focus on local development and strategy – safe in the knowledge that your critical business systems are being supported effectively.

We work alongside busy IT departments to remove the day-to-day, labour intensive time consuming tasks such as backup, antivirus and server performance monitoring – alerting your team to any potential systems failures or risks.

This fully tailored facility provides bespoke services to complement your own business – with packages available to suit everything from occasional to high-end support requirements.

If you would like to talk through your requirements with one of our friendly team, please call us on 01905 758900, email us via hello@integratech.co.uk, or, arrange a suitable time for us to call you, by filling out this form.

Looking for more in-depth information? Download this sheet.

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Why our Partner IT Support service?

Increases productivity of your internal IT team – with our expert support at hand, your internal team can focus on core tasks without having to constantly deal with uncontrollable network issues.

Reduces business impact from IT failures – by partnering with us and outsourcing a percentage of your IT requirements, you will effectively have two teams actively working together to ensure your network is running at optimum performance.

Reduced overall IT costs – for one low cost monthly fee you can be safe in the knowledge that you won’t have to pay for costly emergency support

Server Performance Monitoring – ensuring your network will always be running at optimum performance and any issues will be rectified as a matter of urgency.

Essential Backup Monitoring – we monitor that your onsite backups are running as scheduled and are free from errors, protecting your business from data loss or corruption.

Telephone and Remote Support – we provide second line, overflow and holiday/sickness cover to your existing IT team, as and when required.

*Optional tailored support and training is available to larger businesses looking for a more extensive support solution.

What’s next?

Talk to one of our team today about your current IT set-up. Call us on 01905 758900, email us via hello@integratech.co.uk, or, arrange a suitable time for us to call you, by filling out this form.