IT Support

Flexible Solutions for Small and Medium-sized Businesses

IT is probably one of the most important things you have to deal with in the day-to-day running of your business, so ensuring your IT systems are functioning predictably optimally, securely and, most of all, reliably is crucial.

At Integratech we fully understand this importance and recognise that your business has a unique requirement. This is why we have developed flexible IT support packages that can be customised to the individual needs of your own particular situation.

Want to talk through your requirements with one of our friendly team? Please call us on 01905 758900, email us via hello@integratech.co.uk, or, arrange a suitable time for us to call you, by filling out this form.

The flexibility of our approach allows us to work with all types of organisations – from those that have no formal in-house IT skills, right through to seamlessly complementing those that have their own onsite support. Whatever the criteria, it is all about a true partnership approach to delivering the best IT services to meet the needs of your business.

Partners not just suppliers

Crucial to this IT partnership is taking the time to understand your organisation and its individual requirements. Then, based on our agreed findings, we will offer you the correct support package to meet your needs. Whatever the solution, you will be safe in the knowledge that it has been based on in-depth, accurate information about your system.

We have developed IT support packages that include some of the most critical elements that a business is likely to want covered. But all of these are highly customisable. To understand a little about what each one includes, please see below. For more in-depth information click through the links. Alternatively if you would like to speak to one of our team, call us on 01905 758900, email us via hello@integratech.co.uk or, arrange a suitable time for us to call you, by filling out this form.

 

 

 

 

 

 

What’s next?

Talk to one of our team today about your current IT situation. Call us on 01905 758900, email us via hello@integratech.co.uk, or fill out this form to arrange a convenient time for us to call you.

What’s included in our support packages?

● Included ● Option ● Not Included

	ReActiv	ProActiv	Managed	Partner	PayG
Helpdesk Support	●	●	●	●	●
Remote Access support	●	●	●	●	●
Guaranteed SLAs*	●	●	●	●	●
Server Monitoring	●	●	●	●	●
Backup Monitoring	●	●	●	●	●
Antivirus Monitoring	●	●	●	●	●
Network Control Monitoring	●	●	●	●	●
Server Status Reporting*	●	●	●	●	●
Server Preventative Maintenance	●	●	●	●	●
Patch Management	●	●	●	●	●
Exchange DB Management	●	●	●	●	●
SQL DB Management	●	●	●	●	●
Moves and Changes	●	●	●	●	●
Desktop Monitoring*	●	●	●	●	●
Desktop Reporting	●	●	●	●	●
Desktop Control	●	●	●	●	●
Printer Monitoring*	●	●	●	●	●
Onsite Support	●	●	●	●	●
Disaster Recovery	●	●	●	●	●
Email Security	●	●	●	●	●
Offsite (Remote) Backup	●	●	●	●	●
Virus Removal+	●	●	●	●	●

*See Service and Support Manifest for detailed explanations     ⁺Fair usage policy applies.