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Microsoft Dynamics CRM for Sales

Microsoft Dynamics CRM: Sales Force Automation

Microsoft Dynamics CRM

The sales module of Microsoft Dynamics CRM includes advanced features to give the sales department quick access to vital customer data.


  • Increases company productivity by fully automating key sales processes
  • Improves customer retention by giving valuable insights into customer behaviour
  • Shortens the sales cycle by allowing instantaneous access to information in and out of the office


Microsoft Dynamics CRM has been carefully designed to deliver a full suite of account management tools, allowing sales professionals to store information relating to customers at every stage of the buying process and gain instant visibility to the information they require.

Microsoft Dynamics CRM has been built from the ground up to offer an easy to use and simple user experience that is packed with valuable features to help sales departments worldwide. This extensive software package works cohesively with Microsoft Office and can be used from right within Microsoft Outlook to manage client emails, schedule appointments, and create tasks.

Microsoft Dynamics CRM for Sales: Key Features & Benefits

Increase the success of your sales team. Use Microsoft Dynamics CRM to cut sales cycle times, automate follow-up actions, increase win rates, manage customer interactions, and track competitor activity.

Gain a better understanding of your customers. Harness the power of Microsoft Dynamics CRM to store customer information on all aspects of the buying process and create customised dashboards to see a complete overview of customer interactions and purchases.

Work from a familiar interface. Microsoft Dynamics CRM shares the same familiar interface as the Microsoft Office applications and allows staff to work from right within Microsoft Outlook, saving time and increasing productivity.

Easily keep clients informed. Use simple, easily customisable wizards to keep leads and customers fully informed at every stage of the buying process. These useful wizards can also be used to create marketing activity that is sent out on a regular basis.

Evaluate business performance. Create customised reports to help identify market trends, analyse sales performance, scrutinise customer buying habits, and track sales. Advanced reports can be viewed from individually tailored dashboards.

Access information fast. Advanced search tools enable any information stored within Dynamics CRM to be instantly accessed. Duplicate content can be automatically detected and removed to ensure data is always relevant.

Take your work on the road. Have full access to the information that you need from any location that there is an internet connection, via your PC or mobile device.


What’s next?

To gain a more detailed understanding of how Microsoft Dynamics CRM can help your sales team please talk to one of our team. Call us on 01905 758900, email us via, or click here to arrange a convenient time for us to call you.

What areas do we cover?

We offer IT support, IT services and our software solutions in and around West Midlands, Worcestershire, Birmingham, Hereford & Herefordshire, Warwickshire, Coventry, Telford, Shrewsbury & Shropshire, Staffordshire, Cheltenham & Gloucestershire, Oxfordshire, Swindon & Wiltshire, East Midlands, Bristol, Somerset, Cardiff and South Wales.

Why Choose Us?

  • We put our customers first
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