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Microsoft Dynamics CRM for Marketing

Microsoft Dynamics CRM: Marketing Automation

Microsoft Dynamics CRM

Microsoft Dynamics CRM brings more control and flexibility to the marketing department, allowing you to execute multichannel marketing campaigns more effectively.


  • Fully manage campaigns and track results from within Dynamics CRM
  • Increase marketing efficiency by using the embedded automation tools
  • Gain valuable insights into customer behaviour with extensive reporting tools

Microsoft Dynamics CRM has been designed to offer the best user experience possible. It uses the same intuitive interface as Microsoft Office and is the only CRM system on the market that gives the functionality to be able to be used from right within Microsoft Outlook.

Microsoft Dynamics CRM will give your marketing department access to advanced tools to ensure contacts are being targeted at the right time with the right information. Data is shared between departments seamlessly which means your sales department can quickly and efficiently follow up on campaigns.

Microsoft Dynamics CRM for Marketing: Key Features & Benefits

Build quality campaigns fast. Take advantage of pre-designed campaign templates to quickly create effective campaigns that can be sent out to customers and tracked from within Dynamics CRM.

Manage data more effectively. Quickly and easily import data into Dynamics CRM using the Data Import Wizard. Streamline customer contact preferences and remove duplicate or unwanted contacts at the click of a mouse.

Centrally control documents. Experience advanced document management features that allow you to centrally store files and quickly attach documents to marketing campaigns.

Keep track of leads. Take advantage of embedded tools to effortlessly track selected leads across the business and focus in on hot leads to ensure they are being directed to the right resources.

Efficiently manage events. Improve how you manage events by harnessing the power of Dynamics CRM. Track attendees and send out automatic communication to thank them for attending.

Benefit from advanced reporting tools. With Dynamics CRM you can set parameters to keep a track of a variety of information and report on the findings with real-time dashboards and detailed graphs.

Work productively away from the office. Access all your important data through the web browser on any internet enabled mobile device or personal computer.



What’s next?

To gain a more detailed understanding of how Microsoft Dynamics CRM can help your sales team please talk to one of our team. Call us on 01905 758900, email us via, or click here to arrange a convenient time for us to call you.

What areas do we cover?

We offer IT support, IT services and our software solutions in and around West Midlands, Worcestershire, Birmingham, Hereford & Herefordshire, Warwickshire, Coventry, Telford, Shrewsbury & Shropshire, Staffordshire, Cheltenham & Gloucestershire, Oxfordshire, Swindon & Wiltshire, East Midlands, Bristol, Somerset, Cardiff and South Wales.

Why Choose Us?

  • We put our customers first
  • We speak plain English
  • Affordable IT support services
  • SAP Business One ERP Specialists
  • Microsoft Cloud Services Specialists


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