What do our customers say about us?
For almost 20 years, Integratech has been helping businesses across a wide range of industries improve efficiency and grow, by providing the right IT solutions and the right IT support. Please see a selection of the feedback we have had from our customers over the years.
Appleton Woods Ltd
I would like to take this opportunity to say thank you to Integratech, Cindercone & CoreXYZ.
From the start of the project to upgrade our version of SAP whilst removing the cumbersome add-on, the team at Integratech have been a joy to work with. Adam (Marlow-Jones) and Ian (Warr) were extremely knowledgeable and understanding when we first started to scope the project and you always had the interests of Appleton Woods at the forefront of your thought process. Once the project had started Craig (Doswell) and Ian offered innovative solutions to every challenge we sent their way and kept us informed of their progress throughout the upgrade.
Thank you for also introducing us to Martin at Cindercone and Adrian at CoreXYZ. As with Integratech both Cindercone and CoreXYZ have been an absolute pleasure to work with. We have seen increased processing speeds within SAP thanks to the upgrade and the removal of the troublesome add-on, we have a fully functional EDI link from our eProcurement platform and a Warehouse Management System that has reduced waste from the warehouse operation as well as improving performance.
Chris Moore, Commercial Manager, Appleton Woods Ltd
The Private Healthcare Company
I just wanted to let you guys know how great you are doing. The service from your support team since we transferred to you has been excellent. A special mention to Phil Fielding, (Customer Support Technician) he is always very polite and accommodating.
Zachary Kwintner, The Private Healthcare Company
SPIN UK Limited
I would like to convey our appreciation for the efficiency and rapid response we’ve had from your support team and other engineers. They have ensured we’ve been able to work from home with minimum disruption, we feel we are in safe hands with you and glad we made the move when we did!
Sarah Pow, SPIN UK Limited
I would just like to thank you all, particularly Craig Doswell (SAP Business One Consultant) for formulating and delivering a trouble free upgrade to SAP. Your input was much appreciated.
Carol Scarrott, Davant
Just a quick note of thanks for the speed and efficiency in which your team sorted out our Internet problems the other day. Even a small and old organisation such as GDK is completely reliant on its computers and the Internet, so we were dead in the water without them. (We had to pay our Vat bill this week which was totally dependent on good communications). So thanks to your team everything turned out OK. So a big vote of thanks to you and your team!
Stuart Easthope, GDK Engineering
Williams Jet Tenders
Integratech are a true pleasure to work with. Williams appointed Integratech over 5 years ago and we have enjoyed seamless support ever since. They principally look after our installation of SAP Business One and thanks to Ian’s vast experience the system has been expertly tailored to fully support the intricate nature of building luxury yacht tenders. From customised dashboard reporting on all areas of the business to automation of lengthy manual processes that now remove human error and save time. We cant recommend Integratech highly enough.
Ollie Taylor, Williams Jet Tenders
Buckingham House Dental Surgery
“We are a Dental Practice based in Worcestershire, Buckingham House Dental Surgery. We have been provided excellent service for over 10 years, in the past we have used other local IT support companies although due to our specialist software packages they have struggled. Integratech continue to provide our IT advice and support.”
Paige Gilks, Buckingham House Dental Surgery.
“We have been using Integratech since 2013. I changed to Integratech after using many other suppliers, all of who failed to live up to their promises.
“They respond quickly when tickets are raised, and communication between Engineer and client is good.
“They have quality Engineers who have never failed to solve our issues when they arise
“We have used them for many projects, ranging from laptop configuration for remote users, to moving entire London office IT infrastructure. All the London infrastructure, including telephones was up and running within 2 days.
“We are a multi-site organisation and they provide support to B’ham head office, remote office and home- based workers.
“I would have no hesitation in recommending Integratech, and indeed have done.”
Paul Quirk, Business Operations Manager, British Allied Trades Federation (BATF)
Pugh & Sanders
“Integratech were appointed to our business in 2012 to provide SAP Business One and SAP Support. Prior to Integratech, we were supported by 2 other providers between 2008 and 2012. In our opinion, Integratech have consistently demonstrated that they are the leading SAP partner in the UK (hence we’re still with them after nearly 8 years). Moreover, this year in fact – we decided to consolidate IT services across the business and appoint Integratech our IT Network & Hardware support partner, as well as SAP partner. The handover of services from our legacy supplier was seamless. The Integratech team enquired about our short & long term company objectives, putting forward IT enhancements with integration to our business strategy. I would highly recommend Integratech as a forward thinking, value added and innovative IT Partner.”
Ben Dade, General Manager, Pugh & Sanders
Palm Equipment Europe
“Fantastic company. They are always so helpful with our SAP support and deal with issues in a timely and efficient manner. I would have no issues in recommending their services, we are very happy with the support and guidance we receive, thanks.”
Sam Hall, IT & Process Manager, Palm Equipment Europe
“As a new business, getting our IT infrastructure in place was important and Integratech guided us through the process. Now, a year later, we are grateful for the support that they gave us and their ongoing assistance.”
Matthew Cox, Director, Indegu Ltd
“I have dealt with David (Stringfellow) with some recent cases and can honestly say he is a fantastic asset to Integratech. His friendly and honest approach is exactly what a support desk should be about. I have confidence that when he calls me back that the problem will be solved and if it can’t be solved there and then, he does the research himself and offers advice.”
“I can also give you the same feedback about Richard (Williams) as he went above and beyond with the recent Fortigate install. Both members of staff are friendly, professional, knowledgeable, personable, and above all else, can get the job done. Happy customer!”
Sam Bentley, Sales Manager, Redhill Manufacturing
“I just wanted to put out a note to say thank you to the professional team at Integratech who formulated and delivered an excellent project on time and with very little downtime; and in such a very short planning timeline. (INCREDIBLE 😊).”
Carol Scarrott, IT and HR Manager, Davant
Crystal HR & Payroll LTD
“It has been like a breath of fresh air, everything works, you guys deal with issues straight away, everything is open and upfront and there is no pressure.
“When I asked around about Integratech, the feedback was great and if I am honest, I was dubious about moving and while its early days yet, the outlook is 110% positive.
“I don’t have to worry about IT as it’s in safe hands and that is worth a lot. If I told you I had been sleeping better since we moved, you may not believe me, but it’s right. With our previous provider, it was constantly playing on my mind.
“So thank you to Adam (Marlow-Jones, Account Manager) and Chris (Hassell, Customer Support Technician), and the team behind the scenes.”
Jonathan Pitt, Sales Director, Crystal HR & Payroll Ltd
Hockley Building Services Limited
“Just to say again how pleased we have been recently with the reaction times and assistance from your Support Desk. In addition to this, the maintenance visits we are having have really worked well and the engineers that come to site are very helpful, polite and professional.”
“Please pass on my sincere gratitude to Chris (Hassell) and David (Stringfellow – Customer Support Technicians) for their excellent service and professionalism in communicating their plans for addressing the outage and keeping our downtime to a minimum, albeit we lost a day, I can imagine it could have been a lot worse. Keep up the great work!
“I for certain have seen a notable increase in quality of the service you guys supply from the helpdesk to 2nd/3rd line support. Thank you again.”
Gio Cantone, Managing Director, Bodyshocker
DEKOMTE De Temple (UK) LTD
“I would like to thank you for the professional support that Integratech has provided, and the personal attitude you have given to delivering a good solution. I have no hesitation in recommending Integratech, and we are looking forward to the support of our systems in the future.”
“Thank you for the continued professional support that Integratech has offered to Mission Recycling over the years, providing our company with a hassle free service that meets our growing business needs.”
“Thank you for the installation of our new Small Business Server. I was impressed with the professionalism in which the installation was carried out and would like to thank the site engineer for his hard work in making it all happen.”
“I am writing to let you know how grateful we are with our installation.”
“Thank you for an outstanding, hassle-free service.”
“Thanks for the great work carried out by Integratech on our IT project. The quality of pre-sales advice was excellent and I feel confident that we now have the correct solution in place.”
Presentation Service Providers LTD
“I would like to thank everyone at Integratech for the excellent installation of the new computer system and for the ongoing support. We look forward to a long and productive working relationship.”
Presentation Service Providers Ltd
“Very pleased with the ongoing support and relationship with Integratech They are a very professional and ethical business partner and we have total faith that they will continue to provide the right IT solutions as the company grows from strength to strength.”
Technology Supplies Ltd
Kolor Kraft Imaging Centre
“It is not often that I am so impressed with a company that it warrants the time to put my thoughts into writing, but I simply had to express to you how pleased I have been with the professionalism and expertise of the staff at Integratech.”
Kolor Kraft Imaging Centre
“Thank you for the excellent products and service received from Integratech. The professionalism of your staff throughout the process of our first server and CRM software installation has been outstanding. From the outset we have been impressed by the way our needs were understood, our concerns addressed and our deadlines accounted for. All of these have shown the obvious knowledge and adaptability of the staff at Integratech.”