Software Provision

Integratech offer a range of software applications to help manage our clients’ day to day activities. They are variously described but in the main are ERP which stands for Enterprise Resource Planning and CRM which is short for Customer Relationship Management.

The choice of these partners and their applications has been key to our business growth and we have spent a considerable amount of time accessing the market place and judging the companies and their products to ensure longevity, supportability, value and product excellence prior to becoming Partners.

At the point when a client requirement is identified we are committed to recommending only the most suitable of these products for their needs and if we do not have an appropriate application we are the first to say.

However the correct application is only part of the story. It has to be installed, often customised, trained and then supported.  At Integratech, it is these key parts to the process in which we pride ourselves

SAP Business One is affordable, easy-to-use business management software designed specifically for small and midsize businesses. It enables you to manage your critical business functions across sales, distribution, and financials, all in a single integrated system. With SAP Business One, you can instantaneously access a complete and up-to-the-minute view of your business, so you can respond to customers faster and grow your business more profitably.

We have partnered with SAP since 2002 when Business One was launched in the UK and, as such, have a wealth of experience in the solution and it capabilities. For many customers our refreshingly frank and honest approach to their requirements and our specialist knowledge in stock distribution with forecasting, manufacturing and production control has singled us out as their preferred systems partner. For others it was the fact that in the UK we are quite unique in our ability to offer the whole solution, from software to hardware infrastructure and with fully managed support.

For More information please follow this link to our Sap Business One Pages
 

Microsoft Dynamics CRM has transformed the way many companies secure and retain their most  valuable asset: loyal, satisfied customers. From global enterprise to small business, companies are quick to capitalise on the familiar and flexible functionality offered by the only CRM solution that works inside Microsoft Office Outlook. 

When it comes to Customer Relationship Management (CRM), communication is key. The ideal CRM solution should streamline the way your people communicate with clients and collaborate with each other. The more comfortable they are with the tools, the more effective they will be at their jobs. And what’s more comfortable than a look and feel you already know?

Microsoft Dynamics CRM workflow automation and analytics let your Sales, Marketing and Service staff easily share information and route tasks to provide a seamless customer experience. 

Sales - Establish a 360-degree view of customer interactions, sales opportunities and buying patterns to help your sales force cultivate more profitable relationships.

Marketing - Plan, implement and measure more-effective marketing campaigns by analyzing buyer trends, behaviours and offers that allow your marketing teams to track real time results and optimize Return-on-Investment (ROI).  

Please read  the white paper - "Real-world" marketing: Enabling marketing throughout the organization  (PDF)

Service - Deliver high-value Customer Service with integrated interaction and knowledge management enabling your service professionals to share answers and insight with customers with ease.
Learn more about the benefits of Microsoft Dynamics CRM.