Managed Services

Total network peace of mind. Your time is precious. You have more important issues to deal with than your computer network. It is, however, a critical enabler to your business and in need of attention to ensure it’s running predictably, optimally and securely. Our fully managed service is the ideal solution for an organisation like yours, an organisation that demands the utmost in network reliability and quality service.

Total IT support and management for a fixed monthly price – it's that simple. We provide all of the benefits of an internal IT department for a fraction of the price of staffing one yourself. We reduce the business impact of IT failures by minimizing their occurrence, and any unforseen issues are dealt with as a top priority. All aspects of your network are covered: security, data protection, standard applications and hardware.

When you outsource the management of your important IT resources to us, we look upon this as a partnership. Our comprehensive and professional approach means we are your IT department. By optimising your network's performance, it will work at the peak efficiency and reliability levels that your business demands, allowing you to focus on running your business, not your network. Security, networking, data protection and user support - we handle it all for a single, predictable price.

Do these issues plague your business? 

Untimely network failures? Not knowing what will fail and when, and then having to wait for a technician to arrive?
Management struggles? Need to find a more efficient way to manage your company's network?
Costly Staffing? Struggling to justify expensive IT staff with specialised skills? Challenged in cost justifying it?

Managed Service Advantages:

Lets you focus on your business: We are your networking watchdog, enabling you to focus on your core business activities instead of managing a network or its problems.
Faster issue resolution with full-time network monitoring: With 24x7x365 monitoring, we dramatically shorten the time from computer failure to issue resolution. Our technicians always know the health of your network.
Costs less than having your own IT support staff: Avoid the hassle of setting up and maintaining an
internal IT Department: Hire us to be your IT Partner – our solution doesn’t get board and seek change to keep busy, doesn't get sick, and it doesn't take a holiday.

Program Features:

24x7 Performance Monitoring ensures all of the critical network devices that comprise your business network are healthy and functioning reliably and optimally.
Helpdesk Services assist your employees with any technology problems or questions that they have, and remotely resolves PC performance issues they may be experiencing.
Management of Your Backup Solution protects you from data damage or loss. We monitor, manage and test your custom data backup plan, as well as re-evaluate the plan to verify it is optimized.
Security Policies and Configurations uses properly designed and implemented security and user policies to ensure your network is secured from the inside out. We report any infractions that occur.
Application Compliance Monitoring helps to minimize your risk by knowing what software and applications are running on your network, and if any unauthorized software is installed.
Quarterly Strategy and Planning Meetings allow us to help you build and manage a long-term technology plan to support your business. This enables you to make the best business decisions possible