Managed IT Support: Forget IT, Focus On Your Business
Total network peace of mind. Your time is precious. You have more important issues to deal with than your computer network. IT is, however, a critical enabler to your business and in need of attention to ensure it’s running predictably, optimally and securely. Our fully managed service is the ideal solution for an organisation like yours- an organisation that demands the utmost in network reliability and quality service.
Common Business Problems
- Untimely network failures Not knowing what will fail and when, and then having to wait for a technician to arrive
- Management struggles Need to find a more efficient way to manage your company’s network
- Costly Staffing Businesses often struggle to justify expensive IT staff with specialised skills
Our managed services package is total IT support and management for a fixed monthly price – it’s that simple. We provide all of the benefits of an internal IT department for a fraction of the price of staffing one yourself. We reduce the business impact of IT failures by minimising their occurrence, and we deal with any unforeseen issues as a top priority. By optimising your network’s performance, it will work at the peak efficiency and reliability levels that your business demands, allowing you to focus on running your business, not your network. Security, data protection, standard applications and hardware are all covered under our Managed IT Support package.
Managed IT Support: Advantages
Lets you focus on your business: We are your networking watchdog, enabling you to focus on your core business activities instead of managing a network or its problems.
Faster issue resolution with full-time network monitoring: With 24/7 x365 monitoring, we dramatically shorten the time from computer failure to issue resolution. Our technicians always know the health of your network.
Costs less than having your own IT support staff: Avoid the hassle of setting up and maintaining an internal IT Department: hire us to be your IT Partner – our solution doesn’t get bored and seek change to keep busy, doesn’t get sick, and it doesn’t take a holiday.
Managed IT Support: Programme Features
24/7 Optimised Performance Monitoring ensures that all of the critical network devices that comprise your business network are healthy and functioning reliably and optimally.
Helpdesk Services assist your employees with any technology problems or questions that they have, and remotely resolves PC performance issues they may be experiencing.
Management of Your Backup Solution protects you from data damage or loss. We monitor, manage and test your custom data backup plan, as well as re-evaluate the plan to verify it is optimised.
Security Policies and Configurations uses properly designed and implemented security and user policies to ensure your network is secured from the inside out. We report any infractions that occur.
Application Compliance Monitoring helps minimise risks by knowing what software and applications are running on your network, and if any unauthorised software is installed.
Quarterly Strategy and Planning Meetings allow us to help you build and manage a long-term technology plan to support your business. This enables you to make the best business decisions possible.