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Telephone Systems

Avaya telephone systemsProviding High Quality Business Telephone Systems

Are you considering a new telephone system? If so, where do you start? There is a wide and varied selection to choose from with a myriad of different companies. Integratech installs and supports multiple types of telephone systems for small to medium sized businesses across the Midlands, Worcestershire and beyond and can help you to find the right system to suit your business needs.

Integrated Office Telephone Systems

Many large companies have been linking their computer, fax, office telephone system, and mobile phones together for some time now. The benefits include giving caller information to the person who answers the telephone allowing them to be more professional and efficient. Returning calls can be done at a touch of a button on the computer. When you are busy a caller can be redirected to voicemail and these messages can be set to alert the user in many ways, including email. For busy users on the move the system can even be used to read their emails to them.

This approach provides information quickly and has helped remove mundane job tasks; however some organisations want to simplify things still further. They want to give one number for team members to be contacted on, whether they are in the office, on the move or working from home; and they want this to be easy to use and good value. Because of advances in technology all these features, and many more are now available.

Voice over IP (VoIP)

avaya telephonesVoice over IP, or VoIP for short uses the same cables and systems that run your computers, to run your phone system. For new sites and organisations spread over multiple sites or countries, it can bring large cost savings through reduced installation costs, reduced call costs and improved flexibility.

The cost of these systems need not be any more than the equivalent conventional system and this is the reason why so many companies are now adopting them. Hosted VoIP systems are becoming increasingly more popular and are a way to drive costs down even further.

Avaya IP Office

Whether you are a small site with a few users or a large, multi-site operation, our experienced team of Avaya certified consultants and fully qualified engineers will work with you to select and implement the optimum solution for your business including the popular Avaya IP Office communications solutions.

As mentioned above, having a fully integrated phone system can bring substantial communication benefits to your company. Avaya IP Office is the market leading IP telephone system and allows employees to handle all communications on the device of their choice including laptops, mobile phones, office phones or home phones. This is possible through wired, wireless (internet) or broadband connections.

At Integratech our small-to medium Avaya systems offer 2-384 extensions and for the larger companies we have a range of Avaya systems available scaling to 36,000 extensions. If your business is in Worcestershire, the West Midlands, East Midlands or anywhere throughout the UK and you would like to learn more about Avaya IP Office or telephone systems in general, please call us on 01905 758900 and we can help.

 

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